Frequently Asked Questions
Find answers to common questions about Koadi Technology.
General
What is Koadi Technology?
Koadi Technology is an on-demand IT support marketplace that connects clients with certified technology professionals. Whether you need help with network setup, computer repair, or enterprise IT solutions, our platform makes it easy to find and hire qualified techs.
How does Koadi Technology work?
Clients post jobs describing their IT needs and budget. Certified technicians in the area submit bids. The client reviews bids, selects a tech, and the work gets done. Payment is held securely in escrow until the job is confirmed complete.
Is Koadi Technology available in my area?
Koadi Technology is expanding rapidly across the United States. Our network covers most major metropolitan areas. Post a job to see available technicians in your location.
For Clients
How much does it cost to post a job?
Posting a job on Koadi Technology is completely free. You only pay when you accept a bid and the work is completed. A small platform fee is included in the final price.
How do I know the technicians are qualified?
All technicians on our platform undergo identity verification and must upload relevant certifications. They are also rated and reviewed by previous clients, so you can make informed decisions.
What if I am not satisfied with the work?
If you are not satisfied, you can raise a dispute within 24 hours of job completion. Our team will review the case and can issue partial or full refunds as appropriate.
How is my payment protected?
Payments are processed through Stripe and held in escrow. Your card is authorized when you post the job, but funds are not captured until you confirm the work is complete.
Can I cancel a job?
Yes, you can cancel a job at any time before a technician begins work. If the tech has already started, cancellation terms may apply.
For Technicians
How do I become a technician on Koadi Technology?
Sign up with a tech account, complete identity verification, upload your certifications, and accept the platform agreement. Our team will review your credentials and approve your account.
How much can I earn?
Earnings depend on the jobs you complete. Technicians keep 85% of the job value. Top earners on our platform make $5,000+ per month.
How do I get paid?
After a client confirms a completed job, payment is released to your account. Payouts are processed on a regular schedule via your preferred payment method.
Can I set my own rates?
Yes, you submit bids with your own proposed rate for each job. Clients choose based on your rate, ratings, and qualifications.
What happens if I cannot complete a job?
You can return a job to the pool before starting work. Excessive returns may result in account restrictions. If issues arise during a job, contact support for assistance.
Payments & Billing
What payment methods are accepted?
We accept all major credit and debit cards through Stripe. You can save multiple payment methods to your account for convenience.
Are there any hidden fees?
No hidden fees. The platform fee is transparently included in the job price. Technicians see exactly what they will earn before bidding.
Can I get a refund?
Yes, refunds are available in cases of unsatisfactory work, job cancellation, or disputes. Contact our support team or raise a dispute through the platform.
Still Have Questions?
Our support team is here to help. Reach out any time.
Contact Support