Privacy Policy

Account Information: When you create an account, we collect your name, email address, phone number, and country. Technicians also provide certifications and identification documents.

Payment Information: Payment details are collected and processed securely by Stripe. We do not store your full credit card number on our servers.

Usage Information: We collect information about how you use the Platform, including pages visited, jobs posted or bid on, and interactions with other users.

Device Information: We may collect information about the device you use to access the Platform, including browser type, IP address, and operating system.

We use your information to: operate and improve the Platform; process payments and transactions; verify technician identities and qualifications; communicate with you about your account, jobs, and Platform updates; provide customer support; detect and prevent fraud and abuse; and comply with legal obligations.

We do not sell your personal information. We may share information with: other Platform users as necessary to facilitate jobs (e.g., sharing a client's location with their assigned technician); payment processors (Stripe) to process transactions; service providers who help us operate the Platform; and law enforcement when required by law.

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time, subject to legal retention requirements.

Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; correct inaccurate information; delete your personal information; restrict or object to processing; data portability; and withdraw consent where processing is based on consent.

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze Platform usage. For more information, see our Cookie Policy.

The Platform integrates with third-party services including Stripe for payments and email delivery services for notifications. These services have their own privacy policies that govern their use of your information.

The Platform is not intended for use by individuals under 18 years of age. We do not knowingly collect information from children under 18.

Your information may be processed and stored in the United States and other countries where our service providers operate. By using the Platform, you consent to the transfer of your information to these countries.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or Platform notification. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the Platform's support system.